The mpobos Commitment

Mpobos | Play With Smart & Responsible

At mpobos, the joy of playing only means something when it is done consciously and in control. This page provides all the information, tools, and guidance you need to ensure your gaming experience stays positive and healthy.

18+ Minimum age requirement
24/7 Player Support
Personal Limits Control your own limits

The mpobos Way Support Healthy Gaming

We provide a range of tools and resources specially designed to help every player stay in control.

Personal Deposit Limit

Set your own daily, weekly, or monthly deposit limits directly from your MPOBOS account. These limits take effect immediately and require a cooling-off period before they can be increased.

Session Time Limit

Use the session time limit feature to control how long you play in a single session. The system will notify you when your time limit is almost up.

Temporary Break

Need a short break? Activate break mode to block access to your account for 24 hours, 7 days, or 30 days. This can be done without contacting support.

Self-Exclusion

If you feel you need to stop for a longer period, the self-exclusion option lets you block your account for 6 months to 5 years, or permanently.

Check Activity Records

Track your game history, total deposits, and time spent directly from your account dashboard. This transparency helps you make smarter decisions.

24/7 Support

The MPOBOS support team is available anytime via live chat. If you feel you need help with your playing habits, don't hesitate to reach out to us.

Signs Problem Gambling

Problem gambling often starts gradually without being noticed. Recognise these signs so that you or a loved one can get help before things get worse.

1

Playing to Relieve Stress

Using gambling as a primary way to cope with stress, anxiety, or daily problems is an early warning sign that deserves attention.

2

Chasing Losses

Continuing to play in hopes of recovering lost money is a dangerous pattern that can lead to even greater losses.

3

Disclaimer

When gaming starts taking up time that should go to work, family, or sleep, that is a serious sign that action needs to be taken.

4

Borrowing Money to Play

Using borrowed money, credit cards, or emergency savings to keep playing is a clear sign that safe limits have been exceeded.

5

Restlessness When Not Playing

Feeling uncomfortable, irritable, or restless when unable to access the gaming platform may indicate a concerning level of dependency.

6

Hiding Gaming Habits

Hiding gaming activity or the amount of money spent from family and friends is a sign that deserves serious attention.

Guide Play Healthy

A few simple habits you can practise every time you play at mpobos to keep your experience consistently enjoyable.

  • Set a gaming budget before you start and stick to that limit without exception.
  • Treat money spent as an entertainment cost, not an investment or source of income.
  • Take regular breaks — at least 10 minutes every hour to stay clear-headed and focused.
  • Do not play when you are in an emotionally unstable state or under the influence of alcohol.
  • Proactively use the session time limit and deposit limit features available within the mpobos platform.
  • Do not chase losses — every gaming session is independent and past results do not guarantee future outcomes.
  • Balance your playtime with other activities such as sports, hobbies, and family time.
  • Talk openly about your gaming habits with someone you trust.
  • Review your account activity records regularly to monitor your spending patterns.
  • Contact the mpobos support team if you feel you need to discuss your account limits.
Remember: Fun gaming is controlled gaming. MPOBOS is here to ensure your experience stays positive at all times.

Set Your Limits In 4 Steps

Setting protection limits on your MPOBOS account is straightforward and can be done in under two minutes.

1

Account Login

Log in to your mpobos account using your registered ID and password.

2

Go to Account Settings

Click the profile icon in the top right corner and select "Responsible Settings".

3

Choose Limit Type

Choose from deposit limits, loss limits, session time limits, or break and self-exclusion options.

4

Confirm Your Limits

Enter the desired amount or duration and confirm. Limits take effect immediately after confirmation.

Attention: Any request to decrease limits will take effect immediately. However, requests to increase limits require a mandatory cooling-off period before the changes are enforced — this is a protective measure for your benefit.

Questionnaire Self-Assessment

Answer these brief questions honestly to assess whether your gaming habits are still within a healthy range.

If your answer to three or more questions is "Yes", we encourage you to contact the mpobos support team or seek help from a professional.

Note: This questionnaire is for personal guidance only and is not a professional diagnosis. All responses are confidential and are not stored by the system.

Have you ever played longer than you planned?

Yes, always Sometimes Rarely Never

Have you ever felt the need to increase your wagering amount to get the same level of excitement?

Yes, always Sometimes Rarely Never

Have you ever used money set aside for other needs to play?

Yes, always Sometimes Rarely Never

Has a family member or friend ever expressed concern about your gaming habits?

Yes, always Sometimes Rarely Never

Have you ever tried to stop playing but were unable to do so?

Yes, always Sometimes Rarely Never

The mpobos Responsible Gaming Pledge

Mpobos is committed to providing a safe, fair, and responsible gaming environment for all players in Malaysia. We believe that great entertainment is sustainable entertainment — and we will continue to invest in the tools, support, and policies that protect our players' well-being.

Gaming FAQ Responsible

Log in to your account, go to Account Settings, and select "Responsible Limits". From there you can set daily, weekly, or monthly deposit limits. Limits that are lowered take effect immediately, while limits that are raised require a mandatory cooling-off period.

Yes. The self-exclusion option is available in your account settings. You can choose a period from 6 months to 5 years, or permanent exclusion. During the exclusion period, you will not receive any marketing communications from us and your account will be fully blocked.

The most important first step is acknowledging that you need help — and that takes courage. Reach out to the mpobos support team via 24/7 live chat to discuss self-exclusion options or account limits. You are also encouraged to seek professional help from a counsellor or relevant organisation in Malaysia.

No. MPOBOS has a strict policy that this platform is for individuals aged 18 and above only. Our KYC verification process ensures every member confirms their age. Any account found to be owned by an underage individual will be closed immediately and the remaining funds will be returned in accordance with established procedures.

Set limits can be modified through your account settings. However, our system is intentionally designed so that any changes that increase a limit require a mandatory waiting period — this is to protect you from impulsive decisions. Break limits and self-exclusion cannot be cancelled before the set period expires.

All information on how we handle your personal data is available on our Privacy Policy page. For other questions, visit our FAQ or contact our support team via live chat.

Register & Play Fully Responsibly

Join MPOBOS today and enjoy a gaming platform that is not only entertaining, but also designed to look after your well-being at all times.

Bahasa Melayu